1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

The entity that is responsible for processing your personal data when you purchase or interact with us is Singularly, S.L. (hereinafter, "Neuralpeaks")

2. WHAT TYPE OF PERSONAL DATA DO WE COLLECT AND HOW?

2.1. Information you submit or make available. If you request information or contact us through our website’s contact forms, we may ask you to enter certain personal data such as first name, last name, company name, country, email address, phone number.

2.2. Information we collect about your use of our Website. When you use our Website, we use standard automated data collection tools such as cookies. You can learn more about what types of data are collected, how it is used and why, as well as how to opt out of certain collection, by visiting our Cookie Policy (clicking on Cookie Settings link at the bottom of the page). While the vast majority of this data is not personal data, some may include certain information which may be considered personal data depending on where you live, like a user’s IP address. To the extent this data contains personal data, it will be treated as personal data under this Privacy Policy.

2.3. Information we collect about your use of our Services. When you use our Services, information and data gets automatically generated and collected about how you are using our Services, since it can help us to understand how to better provide the Services to you. Most usage data is not personal data, and includes information like browser type, the pages or features of our Services accessed or used by user and the time spent on those pages or features, and other statistical information. Some of this usage data may include certain information which may be considered personal data depending on where you live, like a user’s IP address. To the extent this data contains personal data, it will be treated as personal data and is covered under this Privacy Policy.

3. FOR WHAT PURPOSES DO WE PROCESS YOUR PERSONAL DATA?

We will process your personal data for different purposes depending on your relationship or interaction with us:

3.1. Provision of Services. When you use our Services, we may process your data: (a) to provide, maintain and improve our Services; (b) for billing, payment, or account management; for example, to identify your account and correctly identify your usage of our services; (c) to investigate security issues, prevent fraud, or combat the illegal use of our services; (d) to provide you with support and respond to your questions, comments, and requests, including to keep in contact with you regarding the services you use; (e) to generate and analyze statistical information about how our Services are used in the aggregate.

3.2. Commercial communications. If you provide us with consent, or if you are already a Neuralpeaks customer and you have not opted out, we will process your data to send you emails and other content to promote our services. The advertising we send you will be tailored to the information we have identified from information you have provided us. You can opt out of receiving this type of marketing content at any time by clicking the unsubscribe link at the bottom of any of our emails.

3.3. Analytics for internal analysis. We may process your data through aggregation to analyze which of our services are most in demand, identify areas where we can improve, and carry out internal analysis and statistics of our business activity.

3.4. Social networks. In the context of our social profiles we can process your data when you interact directly with us and send us a direct message to respond to any request. We can also track any mentions made of our brand through public profiles on social networks.

3.5. Other. Where Neuralpeaks otherwise has a legitimate interest or lawful business purposes; where required by applicable law, legal process, or government regulation; or where you have given consent.

4. WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We may share your personal data with third parties as follows: (a) with our affiliates and subsidiaries; (b) with businesses and service providers that help us conduct our business, subject to confidentiality obligations; (c) when necessary to deliver our products and services, such as with a provider to process your payment; (d) where you have instructed us to share your personal data, such as to provide you with support; (e) when authorized by law, necessary to comply with a legal process or required to protect the rights of Neuralpeaks; (f) where you have consented to the sharing of your information with third parties; (g) in connection with a sale or reorganization of all or part of our business.

5. DO WE TRANSFER YOUR PERSONAL DATA INTERNATIONALLY?

Depending on your location, Neuralpeaks may transfer your personal data to countries other than your own. Specifically, if you are located outside the European Union and provide personal data to us, we may transfer your personal data to the European Union and process it there.

6. HOW LONG DO WE STORE YOUR PERSONAL DATA FOR?

Neuralpeaks may retain the personal data we collect from you as described in this Privacy Policy for as long as you use our services or as necessary to fulfill the purpose for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue our legitimate interests, for our business or commercial purposes, enforce our agreements, and comply with applicable laws.

7. DO YOU KNOW YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

a) Right to access your personal data. You are entitled to obtain a copy of the personal data that we have about you and information about how we use it.

b) Right to rectification. You may request that we update or correct the personal data we have about you.

c) Right to erasure. You may ask us to delete your data. Please note that such action may mean that we will have to stop providing you with some services.

d) Right to object to and to restrict processing. You can object to the processing of your personal data or ask for it not to be used for certain purposes.

e) Right to data portability. Whenever the necessary requirements are complied with, you can ask for your personal data in a commonly used electronic format, and for it to be transmitted to another third party of your choice.

f) Right not to be subject to automated decision-making. You are entitled not to be subject to a decision based solely on automated decision-making, including profiling.

g) Right to withdraw consent. If you have provided your consent for any specific data processing, you can withdraw your consent at any time.

8. DO YOU HAVE QUESTIONS ABOUT YOUR PERSONAL DATA?

If you wish to contact Neuralpeaks to make a request regarding your data and exercise your rights in this regard, you can contact the Data Controller at hello@neuralpeaks.com or at the following address: Llacuna 162, 08018 Barcelona (Spain).

9. CAN CHANGES BE MADE TO THIS PRIVACY POLICY?

Yes, this privacy policy can be updated. We recommend that you read this privacy policy frequently. If any significant changes are made, we will notify you separately.